Page 12 - New England Condominium May 2021
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2021 M 
anageMent 
  
irectory 
Distinctive Property Services 
Distinctive Property Services is a full service Property Management Company serving the South Shore and the Cape &  
Islands for over 15 years.  Our team of in house professionals is committed to continuing our tradition of excellent cus- 
tomer service, which is a standard that our clients have come to expect.   It is our belief that in order for an Association to  
be managed effectively, the formula starts with being proactive rather than reactive. This approach requires excellent com- 
munication, careful attention to detail and a broad knowledge of facilities management.  Distinctive Property Services is  
large enough to manage complex Associations, yet small enough to understand and appreciate the hands on relationship  
that every Community requires. 
303 Palmer Ave. 
Falmouth, MA 02540 
508-548-6566 • Fax: 508-444-6472  
E-mail: info@distinctiveprops.com  
www.distinctiveprops.com 
OUR  COMPANY    
4 
DESIGNATIONS/AFFILIATIONS 
  CAI, IREM, CSL 
4 
KEY PEOPLE   
Matthew Philbrick, Principal 
4 
DIRECT CENTRAL OFFICE EMPLOYEES 
 13   
4 
ASSOCIATIONS MANAGED 
  34    
4 
UNITS MANAGED 
  2,800; 450,000 sqft of commercial space   
4 
GEOGRAPHIC CLIENT CONCENTRATION 
South Shore, Cape & Islands 
Empire Condominium Professionals 
Empire was awarded CAI’s Management Company of the Year 2018!  
Since 1994, Empire has successfully pro- 
vided quality, professional property management services to multi-unit communities throughout the Commonwealth. Our  
company places strong emphasis towards the highest level of customer services, communication, professionalism, integ- 
rity, attention to detail and transparency. At Empire, we work closely with Trustees to develop a partnership for successful  
community management. We focus on implementing a management plan specifi cally tailored to suit each Association’s  
unique and specifi c needs. Adding to this proven strategy, we’ve also developed core relationships with vendors held in  
the highest regard and these relationships offer a direct benefi t to our communities. Our management strategy translates  
directly to solid community relationships, increased property values and improved fi nancial standing. 
33 Lyman St. 
Westborough, MA 01581 
508-898-3431  
E-mail: Jenna@EmpireMgnt.com  
empirecondoprofessionals.com 
OUR  COMPANY    
4 
DESIGNATIONS/AFFILIATIONS 
 CAI, CMCA 
4 
KEY PEOPLE   
Marc Surette, Principal; Jenna Hartman, Controller 
4 
DIRECT CENTRAL OFFICE EMPLOYEES 
 16   
4 
ASSOCIATIONS MANAGED 
  68+    
4 
UNITS MANAGED 
  4,200+   
4 
GEOGRAPHIC CLIENT CONCENTRATION 
Statewide  
4 
STRENGTHS  
Strong emphasis on customer service, attention to detail  
and follow-through. Experienced with large and small associations.  
Experienced with Board-controlled, Declarant-controlled associations  
and transition process. 
First Realty Management Corp., AMO 
At First Realty Management, we take a proactive approach to delivering property management services that exceed expectations  
without exceeding a realistic budget. We minimize the impact of problems through clear communication, proper preventive  
maintenance and planning, and sophisticated fi nancial controls. Our staff of professional managers pride themselves on react- 
ing quickly and incisively as soon as any issues surface. As a management company, our goal is to preserve and enhance your  
association’s quality of life, marketability and value in your investment. Our broad resources and 65 years of experience enable  
us to provide the best property management solutions for meeting your goals. We welcome the opportunity to discuss your  
property management needs to see how best we can help your community. 
An Accredited Management Organization with Regional Management 
Offi ces in Providence and Worcester. 
151 Tremont Street, Boston, MA 02111  
617-423-7000 • fax 617-482-6617  
E-mail: jscibelli@fi rstrealtymgt.com or info@fi rstrealtymgt.com 
www.fi rstrealtymgt.com 
OUR  COMPANY 
4 
DESIGNATIONS/AFFILIATIONS 
  AMO, CPM, CMCA, AMS, CPA, NAHP,  
SCHM, LCS 
4 
KEY PEOPLE  
Frank Cevetello, Maureen Haas, Bill McGrath, Kathryn  
Kargman Holden, Cheryl Piper, Sheila Spellman 
4 
DIRECT HOME OFFICE EMPLOYEES 
40 
4 
TOTAL NUMBER OF EMPLOYEES  
Approximately 230 
4 
ASSOCIATIONS MANAGED 
36 
4 
UNITS MANAGED 
7,500+  
4 
GEOGRAPHIC CLIENT CONCENTRATION 
Massachusetts, Rhode Island, New Hampshire 
4 
VALUE-ADDED TECHNOLOGIES 
  Prompt fi nancial information and  
reporting, automatic electronic payment options, integrated document  
management, proactive philosophy toward property maintenance and  
overall management, construction supervision and capital project plan- 
ning, management and support securing project fi nancing. 
4 
STRENGTHS 
  Experienced professionals provide specialized expertise to  
property managers. Limited each manager’s portfolio allows for personal,  
hands-on attention of a small company backed by the resources of a  
major fi rm. 
Your Property Management Solution. 
FirstService Residential 
FirstService Residential is the leading manager of residential, commercial and apartment communities in  
Massachusetts and Rhode Island. With an unmatched combination of deep industry experience, local mar- 
ket expertise and personalized attention, FirstService Residential delivers proven solutions and exceptional  
service that add value, enhance lifestyles and make a difference every day, for every resident and community  
it manages. 
3000 Davenport Ave. 
Suite 201 
Canton, MA 02021 
617-221-1000 •Toll Free: 877-877-4537 
Fax 617-479-8819  
www.fsresidential.com 
OUR  COMPANY    
4 
DESIGNATIONS/AFFILIATIONS 
 AMO, CPM, CMCA, AAA, LCS, NP, CPO, AMS, PCAM   
4 
KEY PEOPLE 
 Bryan Hughes, President, Massachusetts; Ken Martin, Business  
Development Director; Alison Phillips, Vice President of Multi-Family and  
Commercial; Jeff Cushing, Vice President of Finance; Jennifer Moriarty, Operations  
Manager; Regional Directors: Sean Jordan, Laureen Ballard, Michael Refat; Portfolio  
Managers: Dan LeBlanc, Chris Hartley, Stacy Radziewicz, Davis Barrows, Chris Ballard 
4 
DIRECT CENTRAL OFFICE EMPLOYEES  
over 20   
4 
ASSOCIATIONS MANAGED 
 80    
4 
UNITS MANAGED 
 8,000+   
4 
GEOGRAPHIC CLIENT CONCENTRATION 
Massachusetts and Rhode Island 
4 
PERFORM CAPITAL RESERVE STUDIES 
No   
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