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6 NEW ENGLAND CONDOMINIUM 
 -JULY 2021   
NEWENGLANDCONDO.COM 
There’s also the  minutia, like cleaning  sup- 
plies. But boards should remember, you gen- 
erally get what you pay for—especially with  a vendor than expected; we do further inves- 
professional services—so don’t try to save a  tigation. It has a forensic aspect; perhaps you  of audit that’s normally performed by an ac- 
few dollars on an attorney or an accountant  were misbilled. Or was there maybe an extra  countant,” says Richard Brooks, a partner  
and expect top shelf service.” 
Eric Fudeman, a partner with Needham,  verify, correct, and confirm, but I can’t tell you  in Braintree, Massachusetts.  “In addition, the  
Massachusetts-based accounting firm Bloom  if you overpaid until our assessment is com- 
Cohen Hayes, agrees. “As accountants, we  plete. In the end, the numbers never lie.” 
don’t judge what is unnecessary and what is  
necessary. A board sets a budget for a year,  says that as a manager, he will provide the  accountants. Lastly, and it may be most obvi- 
and upon regular review, if some expense  board  raw  information,  vouching  for  bills,  ous, the board conducting an audit on its own  
seems really high to the industry norm, I  and examining any written for over a certain  records would be in a position of conflict, as  
might question it. But we don’t refer to it as  set amount. He will also compile a financial  they are looking at the records that they them- 
‘leakage,’ though. Our view is that the board  statement as a budget and comparative tool.  selves keep—so it would not be an indepen- 
simply didn’t budget properly. If there are  “It must be accurate, thoughtful, and realistic,”  dent review.” 
leaky toilets or water running someplace, you  he says.   
might have excessive water bills. Or if you  
have high common area electric bills it might  approach to controlling financial leakage is  or condominium community. That vigilance  
be because there is too much heat. To get the  vigilance. Management and boards should be  requires a team and a plan.  That team in- 
best price for services, boards should also re- 
bid, rather than just renewing contracts. For  quarterly  basis  and  coordinating  with  their  specialists, and board members. Reliable pro- 
example, perhaps your board isn’t rebidding  accounting professionals when any unexpect- 
snow removal and paying a higher price than  ed expenses occur. Zanjirian suggests that a  of those projections against real expenditures  
they should be.”   
“When we do work within apartments  tors should look at different items every year.  In the long run, vigilance is more effective  
that owners should pay for and it’s not billed  Some years energy costs or metered services  than wishful thinking. In business—and  
back correctly, we have substantial and costly  should be scrutinized. Other years it might be  that’s what your community is—unexpected  
leakage,” says Dan Wollman, CEO of Gumley  supplies or annualized repairs. 
Haft, a Manhattan based co-op and condo  
management firm. “There are also utilities  checks against his own projections. “If I did  economic horizon.   
such as water and sewer, electric and gas, as  a good job, it’s close,” he says. “If something is  
well as other issues with recording those bill- 
ings; are you being charged correctly? In one  tion to accountants, “there are also profession- 
case,” he says, “we had an excessive water bill  als who can renegotiate your water bills and  
in one building we manage. It wasn’t clear if  other services with the city to get you a reduc- 
it was a leak or there was a problem with the  tion.  They are familiar with city programs you  
meter. We had the meter recalibrated, and  might not be familiar with.” Wollman points  
then found a leak in the condensate tank. It  out that this can help—but it does cost money.  
turns out that was the source of the actual  “You have to pay for these services.”  
physical water leak that led to the financial  
leakage.” 
Scott Wolf is the CEO of Brigs, a manage- 
ment firm located in Boston, and says he sees  compare them to budgeted projections, ev- 
this problem less frequently—particularly in  ery board member should be reviewing these  
suburban-style condo associations and HOAs  numbers themselves, even if they don’t have  
where owners are typically responsible for the  a professional background in finance or ac- 
vast majority of operating costs and common  counting.  “With  new  board  members,”  he  
areas are minimal. He notes that in more ur- 
ban multifamily buildings, the incidence of  through the monthly statements and how to  
financial leakage does increase somewhat.  view them. More than one pair of eyes is al- 
“Typically, we do not see frivolous spending,”  ways better.”  
he says. “Generally, it’s the opposite; associa- 
tions are not spending enough to maintain  
their properties.  Sadly, the only thing we have  extensive professional experience in real es- 
seen is investing in personal agenda items  tate, finance, and accounting, a board should  
at the expense of other needed repairs—like  not undertake a full audit of their expenses  
boards believing they need to plant flowers  on their own, says Zanjirian. When it comes  
at the entrance of a property, when paint is  to association finances, it’s best to hire a spe- 
peeling off the building exteriors—that kind  cialist. “Accountants do [audits] and studies.  
of thing.”  
Audits 
The best way to determine if your prop- 
erty is suffering from financial leakage is to  them. Much stems from how good the man- 
complete a thorough audit of your financial  agement company is. The best run buildings  
records. “We look at it from two perspectives,”  have good, involved board members and  
says Zanjirian. “The first is at what the pro- 
jected or expected amount of an item was—or  fessional advice.” 
what it should have been—and if it’s out of  
line with projections. If it is, we go to deter- 
mine why. Let’s say a project should have cost  quire that an audit be done annually—and  
‘X’  dollars,  but  it  cost  10  percent  more—or  conducted by a certified accounting firm. 
alternatively, say there are more payments to  
visit to the property for some reason? We will  with Marcus Errico Emmer & Brooks, located  
When working with auditors, Wollman  to be done by independent certified public  
The pros agree that the best long-term  maintaining the financial health of your co-op  
reviewing expenses on at least a monthly or  cludes accountants, auditors, managers, cost  
‘Round Robin’ approach may be best. Audi- 
After an accounting audit, Wollman  poor monitoring, not one-time blips on the  
out of whack, we turn to a specialist.” In addi- 
Zanjirian also says that while it’s primar- 
ily the responsibility of the association or  
corporation treasurer to review expenses and  
says, “they can call me and I will walk them  
Don’t DIY 
Unless there are board members who have  
There are also consultants who do expense  
studies specific to your spending. Appropri- 
ately qualified managing agents can also do  
great managers, but you should still seek pro- 
Wollman also warns against homespun  
audits, and points out that most bylaws re- 
“Condominium boards do not usually  
have the skills necessary to perform the kind  
Condominium Act in Massachusetts specifi- 
cally calls for any required audits or reviews  
In the final analysis, vigilance is the key to  
jections of expenses and regular monitoring  
are crucial to catching any financial leakage.   
bumps in expenses are usually the result of  
n 
A J Sidransky is a staff writer/reporter for  
New England Condominium, and a published  
novelist.      
WHERE DOES IT GO 
continued from page 1 
they’re breaking records. According to the  
Greater Boston Association of Realtors, this  
April, which saw a 60.3% increase in condo  
sales over last April, had a record-setting  
1,220 units go into contract. Douglas Elliman  
Downtown  Boston’s  recent market report  
notes that Q1 2021 had the highest number  
of condominium sales in a first quarter since  
2006.  
“The  statistics  are  mind-boggling,”  says  
Gene Hashkes, a realtor/broker at William  
Raveis in Newton, Massachusetts, “and I’ve  
been doing this for 25 years. With more peo- 
ple vaccinated, with us returning to work and  
back to life, you’re seeing a resurgence in the  
condo market.” 
Additionally, thanks to historically low in- 
terest rates many first-time homebuyers may  
find that they’re now able to afford a city con- 
do, while the numbers might not have worked  
a year or two ago. “This is an excellent oppor- 
tunity to buy a condominium,” says Hashkes.  
“So, where you’ve seen [single-family] home  
prices appreciate over the last 12 months, con- 
dos have just been going up since the begin- 
ning of the year.” 
Gail Spreen, Senior Vice President of Sales  
for Jameson Sotheby’s in Chicago, foresees a  
HOW HAS COVID... 
continued from page 1 
recovery in the market there, too—not just  
as an end to the pandemic and its economic  
fallout, but as a shift from the uncertainty and  
tumult felt over the last year-plus in general.  
“I think it’s actually a great time to be a buyer,”  
says Spreen, “because we’ve got great inter- 
est rates, our prices are down right now, and  
there’s a real positive energy.” 
Much of this can be attributed to the ease  
with which buyers, sellers, and agents have  
taken up—and mastered, in many cases—the  
technology available to them, including virtu- 
al open houses and property tours. Technol- 
ogy has changed the experience of apartment  
hunting—and by most accounts, the changes  
are for the better. Buyers, says Spreen, can nar- 
row down their searches at their realtor’s office  
or at home, saving in-person visits for prop- 
erties in which they are truly interested. Ad- 
vance scheduling and limited walk-throughs  
make things easier on realtors—and on build- 
ings and associations, too. What began as an  
adaptation  to  dire circumstances  definitely  
seems to be a trend with staying power.   
The Leaps 
Where Northern cities like Boston, New  
York, and Chicago saw a distinct outward mi- 
gration of residents during the early days of  
the pandemic, Southern cities like Miami and  
Tampa, with more access to open space and  
favorable weather, experienced an influx— 
and in some cases, a veritable boom.  
While this is good news for sellers, buy- 
ers—particularly 
first-time 
homebuyers 
looking to finance their purchase—are facing  
some unforeseen obstacles. “First-time buyers  
in particular are having trouble securing that  
first home for a multitude of reasons, includ- 
ing not enough affordable properties, compe- 
tition with cash buyers, and properties leaving  
the market at such a rapid pace,” says Law- 
rence Yun, chief economist for the National  
Association of Realtors (NAR).  
Joel Kan, associate vice president of eco- 
nomic and industry forecasting at the Mort- 
gage Bankers Association (MBA), says that  
data suggest that “In the short-term, inven- 
tory shortages will persist.” The ever-rising  
costs of labor and materials, plus a current la- 
bor shortage, are putting a proverbial wrench  
in new construction nationwide.  
And while interest rates have reached his- 
toric lows in recent months, many real estate  
and financial professionals predict a change in  
this environment. Freddie Mac chief econo- 
mist Sam Khater sees it happening sooner  
rather than later. “Consumer inflation recent- 
ly has accelerated at its fastest pace in more  
than 12 years and may lead to higher mort- 
gage rates in the summer,” he says. 
That said, wealthy homeseekers are not  
hesitating to invest in luxury co-ops and con- 
dos. In other urban areas that were reportedly  
bleeding wealthy homeowners at the corona- 
virus’s onset, a reinfusion of sorts appears to  
be taking place at this stage of the pandemic.  
New York real estate expert Donna Olshan,  
president of Olshan Realty Inc. and Olshan  
Group LLC, says that the luxury sector is see- 
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