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NEWENGLANDCONDO.COM  NEW ENGLAND CONDOMINIUM   -SEPTEMBER 2021     5  Write  to  New England   Condominium  and  we’ll publish your question, along with   a response from one of our attorney advi-  sors. Questions may be edited for taste,   length and clarity. Send your questions   to: patgale@yrinc.com.  Q&A  QUESTIONS & ANSWERS  Legal  Q  A&  A Property Management   Company You Can Trust  At J. Butler Property Management, LLC.,   we measure our success in terms of client   satisfaction and take a long-term view of   every relationship.  www.jbutlerpropertymgmt.com  978.694.9004  James R. Butler IV  Executive Manager  •  Family owned and managed Massachusetts   based property management company  •  Blends management expertise with open   communication between the board, unit owners   and managing agent, making for a healthier property  •  Superior cost cutting strategies and vendor pricing  •  Community website, work order system,   online payments  •  An in-house maintenance team that is able to reduce   costs and offer an unparalleled level of service   Disclaimer: Th  e answers provided in this Q&A   column are of a general nature and cannot   substitute for professional advice regarding your   specifi c circumstances. Always seek the advice of   competent legal counsel or other qualifi ed profes-  sionals with any questions you may have regard-  ing technical or legal issues.  Handling Hoarders  Q  I live in a mid-rise condomini-  um, and my next door neighbor   is a hoarder. She frequently leaves   her door open and it’s easy to see that there’s   a problem. I complained to the building   management several times, but nothing   has improved. Th  e smell is awful; I have a   feeling that her unit has mice, roaches, and   probably other vermin, too. What can I do?                                 —Disgusted Neighbor  A  “Addressing the challenges of   having a hoarder in the com-  munity is always diffi  cult,”   says Scott J. Sander Jr. of Sandler & Hansen,   LLC, in Middletown, Connecticut.  “On   the one hand, the association is concerned   about the health and safety of the residents.   On the other hand, hoarding is recognized   as a disability, and even the hoarder him or   herself is frustrated with the condition.  “Associations are typically empowered  neighbor who is interfering with the peace-  to address health and safety issues, but the  ful enjoyment of their unit. An owner may  of the hoarder and that of his or her neigh-  practical use of that power is limited. Impos-  ing a fi ne is unlikely to adequately resolve  And unlike the association, the owner is not   this problem. In many cases, the hoarder  constrained by fair housing laws because he  seek a legal remedy on their own behalf.   simply cannot stop them themselves. En-  tering the hoarder’s unit and clearing it out   against his or her will is also problematic,  is no clean and easy resolution. Th  at said,  own  legal  action,  rather  than  association   opening the association to any number of  I recommend the following in the hopes of  doing so at the expense of the community.”  potential legal claims. And since hoarding  fi nding a solution:  is a disability, the association must proceed   very carefully because it could be accused  with the hoarder. I have seen situations   of violating federal fair housing laws, which  where the hoarder does clean up the unit   prohibit housing providers (including com-  munity associations) from discriminating  cause of the nature of the disability, how-  against protected classes, including people  ever, it may be necessary to raise the issue   with disabilities.  “Th  e governing documents of many  tends to relapse periodically.  communities contain provisions that pro-  hibit behavior that interferes with the rights  hoarder’s family. Let them know that the   of other owners to peacefully enjoy the use  community is concerned for the safety of   of their units. Many owners expect the as-  sociation to enforce these provisions. How-  ever, these provisions are incorporated into  ties, such as the fi re marshal, the building   the governing documents to provide own-  ers with their own causes of action against a  human services. Again, let them know that   sue his or her neighbor to curb such activity.  bors.  or she is not a housing provider.  “Clearly, this is an issue for which there  dividual owner to proceed with his or her   “Attempt to address the issue directly   when the association raises the issue. Be-  repeatedly over the years, as the hoarder   “If known, contact the members of the   the hoarder and that of his or her neighbors.  “Contact local health and safety authori-  inspector, or the department of health and   the community is concerned for the safety   “Remind the neighbors of their right to   Sometimes, it makes more sense for an in-


































































































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