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NEWENGLANDCONDO.COM NEW ENGLAND CONDOMINIUM -OCTOBER 2019 3 clientsvc@jbutlerpropertymgmt.com | P: 978-694-9004 F: 978-694-9008 | www.jbutlerpropertymgmt.com COMPANY OVERVIEW • Family owned and managed Massachusetts based property management company • Offers superior construction-related expertise and resources • Blends management expertise with open communication between the board, unit owners and managing agent, making for a healthier property • Superior vendor and cost management • Deployment of in-house maintenance and grounds-keeping crews At J. Butler Property Management, LLC, we measure our success in terms of client satisfaction and take a long-term view of every relationship. A Company you can trust... A Company you can depend on... A Company of Professionals!!! An Unparalleled Level of Condominium Service Yale Robbins Publisher Henry Robbins Executive Vice President Joanna DiPaola Associate Publisher Hannah Fons Senior Editor David Chiu Associate Editor Pat Gale Associate Editor Shirly Korchak Art Director Anne Anastasi Production Manager Victor Marcos Traffic Coordinator Alan J. Sidransky Staff Writer Alyce Hill Director of Sales TABLE OF CONTENTS Younger Buyers, New Approaches Over the past few years, millennials (generally regarded as those born between 1981 and 1996) have become the largest and most important demographic group for marketing products and services – including homes. What separates millennials from older buyers – even those not much older than themselves – is their comfort with using technology and online resources to a much greater extent, and their prioritizing of more ‘experien- tial’ living. PAGE 1 How Property Managers Save Time To describe the life of a property manager as ‘busy’ is an understatement. From visiting client properties to answer- ing board member and resident queries to fielding bids from contractors, a manager’s work is never completely done. That’s why time management is so important for management pros. By following some tried-and-true meth- ods and using the latest tech tools, managers can save time and increase productivity, benefiting both themselves and the residents they serve. PAGE 1 Multifamily Communities and Social Media From news to politics to finding that ultimate barbecue recipe or just staying connected to family and friends, social media has become entwined in the fabric of our lives. In fact, it’s so ubiquitous that it may come as a sur- prise to learn that when it comes to the world of co-op and condo communities, social media – whether it be a Facebook group, an Instagram account, or even a Twitter feed – has yet to really reach critical mass. PAGE 1 Warranties and Service Agreements As in life, there are no guarantees when it comes to building systems, parts, and components. But unlike life, there are warranties and service agreements to ease the pain when something breaks down, gets damaged, or proves to be defective. Like a kind of insurance, warranties protect our investments in cases of unexpected events, working hand in hand with service agreements to keep things running at top performance. PAGE 10 Industry Pulse/Calendar PAGE 4 Q&A PAGE 4 Copyright 2019 by New England Condominium Magazine LLC, dba Community Association Publishing.All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means without prior written permission. New England Condominium is published monthly in New York, New York by New England Condominium Magazine LLC, dba Community Association Publishing, 205 Lexington Ave., 12th Floor, New York, NY 10016. 508-753-4630. ISSN 1550-946X. Periodical postage paid at New York, New York and additional mailing offices. Subscriptions are available free by request to condominium and homeowner associations. POSTMASTER: Please send address changes to New England Condominium Magazine, 205 Lexington Avenue, 12th Floor, New York, NY 10016. FREE Subscriptions for Board Members, Trustees, Property Managers and Real Estate Decision Makers. To Subscribe, please visit us at:newenglandcondo.com/subscribe newenglandcondo.com THE CONDO, HOA & CO-OP RESOURCE CONDOMINIUM NEW ENGLAND