Page 6 - New England Condominium January 2022
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6 NEW ENGLAND CONDOMINIUM 
 -JANUARY 2022  
NEWENGLANDCONDO.COM 
MANAGEMENT 
‘Pandemic Pets’ in Multifamily Communities 
Rules vs. Reasonable Accommodation 
BY DARCEY GERSTEIN 
The  coronavirus  crisis  has forced  many  that animal through the property’s common  
unwelcome changes on households around  areas:  the  hallways,  lobbies,  elevators,  vesti- 
the world—but it has also allowed or in- 
spired  some to  make  lifestyle choices that  ongoing pandemic keeping people at home,  
were impractical or otherwise out of reach  that means more interactions between pets,  
before. One such choice has been to acquire  their owners, and their neighbors. An unruly  
a pet. With travel restricted, and working and  or aggressive pet in an enclosed space (like  
schooling largely happening at home, house- 
holds across the country decided that if there  also problematic for someone who’s highly al- 
was ever a time to add a furry (or feathered, or  lergic to fur or dander. And while vaccination  
scaly) friend to the family, this was it.  
 But for the 74 million Americans who live  in common areas are de rigueur, there’s still a  
in  communities  managed  by homeowners  pandemic on; many residents are understand- 
associations or cooperative corporations, ac- 
cording to estimates by the Community Asso- 
ciations Institute (CAI), bringing a pet home  pups and their owners trying to get outside  
involves considerations that those in detached,  for morning walkies.    
single-family homes don’t have to contend  
with. For one thing, many communities sim- 
ply prohibit pets altogether. Of those that do  boards, claims for special accommodations  
welcome pets, most have rules—which resi- 
dents agreed to follow upon becoming a unit  been trending upward in condo associations  
owner or shareholder—limiting the species,  and co-ops around the country for the last  
breeds, sizes, or number of animals residents  several years, starting around 2015. Jim Yost,  
can harbor in their homes, as well as registra- 
tion requirements and rules about where the  Services, LLC and managing partner of Ocean  
pets are allowed to be on the property. And  Property Management Corporation based  
it’s a given that no pet may interfere with the  in Wildwood, New Jersey, says he thinks the  
habitability or quiet enjoyment of their neigh- 
bors’ homes. 
 Along with the rules, there are practical  animals riding in the cabin— specifically their  
considerations for would-be pet owners, too.  distinctions (or lack thereof) between official  
In many multifamily communities, having a  service animals, ESAs (also known as ‘comfort  
pet—especially one that needs to go out sev- 
eral times a day like a dog—requires taking  classifications between airlines have resulted  
bules, outdoor paths, and so forth. With the  
an elevator or stairwell) is a big problem; it’s  
rates are improving and mask requirements  
ably un-thrilled at the prospect of crowded  
elevators  and  lobbies  full  of  rambunctious  
 Pet, or Emotional Support Animal? 
 According to managers, attorneys, and  
for  emotional  support  animals  (ESAs)  have  
owner of Elite Management and Advisory  
uptick may be linked to commercial airlines  
changing or clarifying their policies around  
animals’), and pets. He suspects that different  
in a lot of conflation of terms  given  the    governing  documents  at  time  of  
and  willful misuse of the var- 
ious designations.  
 First, let’s  get those  dis- 
tinctions out of the way. The  
Americans with Disabilities  sel with New York City-based law firm Lasser  
Act (ADA) defines service  Law Group, the only questions or “proof”  
animals as dogs (and  
only 
  that can be asked of a person requesting an  
dogs as of March 15, 2011,  accommodation for an assistance animal are  
although there are separate  for “documentation supporting the existence  
provisions for certain minia- 
ture horses) that are individ- 
ually and specially trained to  sist in that disability.” Such documentation,  
do work or perform specific  says Stiell, can include a letter from a licensed  
tasks for people with disabili- 
ties in direct relation to those  vidual. There is no nationally recognized ESA  
specific disabilities, such as a  “registry” or organization that provides an of- 
guide dog for someone with  ficial ESA “designation” or “certification.” (No,  
legal blindness, or an alert  not even from the internet.) 
dog for someone with a sei- 
zure disorder. Dogs whose  questions or unduly rejecting a request for an  
sole  function  is to  provide  ESA accommodation can open boards up to  
comfort or emotional sup- 
port do not qualify as service  state anti-discrimination and human rights  
animals under the ADA. However, multifam- 
ily buildings and communities are subject to  must be vetted for legitimacy, and approvals  
rules and guidelines of the U.S. Department  only given when the accommodation does  
of Housing and Urban Development (HUD)  not interfere with the housing rights or safety  
and the federal Fair Housing Act (FHA). No- 
tably, HUD does include animals that pro- 
vide emotional support in its definition of  handled a suspicious medical letter submitted  
“assistance animals,” and distinguishes those  as documentation for a resident’s ESA accom- 
animals from “pets” if that support “alleviates  modation request: “The board notified the au- 
one or more identified effects of a person’s dis- 
ability.” 
 These laws require housing providers to  board,” he says. “The author immediately re- 
make “reasonable accommodations” for per- 
sons with disabilities in order to enjoy equal  the request for the emotional support animal  
and fair use of their housing. A reasonable  was withdrawn.” 
accommodation might include an exemption  
to an association’s or corporation’s ‘no pets’ or  ESA, or a service animal, “If the animal in  
‘no dogs’ policy, or a waiving of fees required  question were a type of animal that was  
under a policy that does allow certain ani- 
mals. An accommodation may be considered  cause of a health code limitation, or because  
unreasonable if it “would impose an undue  the animal was disruptive or dangerous or  
financial and administrative burden on the  caused a lot of damage,” then it is no long  
housing provider or … would fundamentally  considered “reasonable” to accommodate that  
alter the nature of the housing provider’s pro- 
gram.” According to HUD, such determina- 
tions “must be made on a case-by-case basis”  the building, or to the residents of the build- 
and can take into account factors specific to a  ing.” 
given residential situation.  
 Yost says that there are plenty of examples  ommended claim for an animal companion,  
of people taking undue advantage of this law.  Yost strongly advises anyone seeking ESA  
“In the associations that have pet prohibi- 
tions,” he says, “people have attempted to cir- 
cumvent them: They bring a pet in, and when  board approval  
they’re caught, claim it’s a service animal.  Even associations and corporations with  
And that poses a problem, because buyers are  longstanding pet-friendly policies typically  
purchase, including specifically the Pet Pro- 
hibition Amendment. So they can’t say they  
didn’t know.”  
 According to Heather Stiell, senior coun- 
of the claimed disability, and the need for an  
emotional support animal to alleviate or as- 
mental health professional treating the indi- 
 Stiell explains that asking inappropriate  
civil liability and penalties under federal and  
laws. But by the same token, such requests  
of other residents. As an example, Yost relates  
how one Southern New Jersey condo board  
thor of the letter that they were submitting the  
correspondence to the State medical oversight  
tracted their supporting correspondence, and  
 Similarly, adds Stiell, whether a pet, an  
deemed to be unsafe or unsanitary, either be- 
animal. “Buildings are not required to accept  
an animal if it would pose an undue burden to  
 Aside from having a valid, medically rec- 
accommodations to make that claim, pro- 
vide the proper documentation, and receive  
before  
obtaining the animal. 
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