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NEWENGLANDCONDO.COM 
NEW ENGLAND CONDOMINIUM  
-FEBRUARY 2022    
9 
185 Devonshire Street, Suite 401, Boston, MA 02110 
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the appropriate response to a more  must proceed very carefully,” continues  
subjective complaint might be “a little  Sandler, “because it could be accused of  
bit of understanding and empathy,” says  violating federal fair housing laws.” 
Dakoff. Management and the board “may  
be able to defuse an angry owner just by  ers and shareholders aggrieved by their  
educating them.” 
Such education could include remind- 
ing shareholders and owners that part of  they are not constrained by fair housing  
living in a co-op or condo is being a mem- 
ber of a community, “and also that you  an individual owner to proceed with his  
give up certain rights and privileges when  or her own legal action, rather than the  
you’re a member of  
a cooperative or as- 
sociation,” 
Dakoff 
continues. 
“Over 
the years,” he says,  
“and especially in  
the last few months,  
we’ve had to basi- 
cally tell people that  
if they really need  
total peace and qui- 
et, that’s not going to  
happen in a highrise  
in downtown Chi- 
cago.  It may  just  be  
that condominium  
living isn’t right for  
them.” 
Jay Cohen, presi- 
dent of A. Michael  
Tyler Realty, a man- 
agement company  serving co-ops and  into the governing documents to provide  
condos in Manhattan, Brooklyn, Queens,  owners with their own causes of action  
and Long Island, agrees. “There’s a lot of  against a neighbor who is interfering with  
reasonable judgement that must go into  the peaceful enjoyment of their unit. Re- 
responding to complaints,” he says, “and  mind [residents] of their right to seek a  
each must be dealt with on a case by case  legal remedy on their own behalf.” 
basis.” Cohen stresses that “[property]  
management is a people business. You  
have to take into account the human fac- 
tor in dealing with these situations.”   
Another factor that can add to the  may have no choice but to proceed with  
complexity of such situations in a  an  eviction.  Managers  and  attorneys  
residential setting is the fact that some  alike say that this is never an option to  
perpetrators of objectionable behavior  be pursued lightly, and should only take  
are living with an illness or disability that  place when all other remedies have been  
may cause or exacerbate that behavior.  exhausted.  
Sometimes, as in the case of hoarding,  
the behavior itself is a symptom. In these  First, quarantines and lockdowns, then  
cases, association and co-op boards  eviction moratoria, and finally court  
must act in accordance with fair housing  closures and backlogs have made an  
laws, which “prohibit housing providers  already time-consuming and complex  
(including co-ops and condos) from  process even more difficult and drawn  
discriminating against protected classes,  out. For co-op and condo residents  
including people with disabilities,” says  dealing with a disruptive or disturbed  
attorney Scott J. Sandler Jr. of Sandler  neighbor (and likely dealing with them  
& Hansen LLC, a law firm based in  more frequently and with more intensity,  
Middletown, Connecticut. 
“Associations are typically empowered  patience and empathy probably left the  
to address health and safety issues,”  building some time ago. With moratoria  
explains Sandler, “but the practical use  on evictions expiring across jurisdictions,  
of that power is limited.” In cases where  this is an area that managers and  
mental or emotional disability is a factor,  attorneys are keeping a close eye on; this  
the letters and fines that are normally  publication is as well.  
used to curb violations are likely to  
be less effective, and the protections  
afforded  to  people  with  disabilities  can  
make more aggressive actions—such  
as  eviction—fraught, if not  impossible.  
In  these  situations, “The association  
Sandler goes on to suggest that own- 
neighbors’  behavior  might  be  better  off  
taking matters into their own hands, since  
laws. “Sometimes it makes more sense for  
association doing  
so at the expense  
of the commu- 
nity. The govern- 
ing documents of  
many communi- 
ties contain provi- 
sions that prohibit  
behavior that in- 
terferes with the  
rights of other  
owners to  peace- 
fully enjoy the  
use of their units,”  
he says. “Many  
owners 
expect 
the  association  to  
enforce these pro- 
visions. However,  
these 
provisions 
are incorporated  
The Nuclear Option 
When  a  violation  is  persistent,  
egregious, and goes uncured after  
requisite  notice,  then a  co-op  or condo  
But once again, COVID interferes.  
given everyone’s increased time at home),  
The Communal Spirit 
As the world enters its third year of  
COVID, it’s clear that the effects of the  
pandemic are far-reaching and exponen- 
tial. And as  microcosms  of  the  broader  
“Sometimes it makes  
more sense for an  
individual owner to  
proceed with his or  
her own legal action,  
rather than the  
association doing so  
at the expense of the  
community.” 
 — Scott J. Sandler Jr 
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