Page 5 - New England Condominium February 2022
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NEWENGLANDCONDO.COM 
NEW ENGLAND CONDOMINIUM  
-FEBRUARY 2022   
5 
Disclaimer: Th  e answers provided in this Q&A  
column are of a general nature and cannot  
substitute for professional advice regarding your  
specifi c circumstances. Always seek the advice of  
competent legal counsel or other qualifi ed profes- 
sionals with any questions you may have regard- 
ing technical or legal issues. 
QUESTIONS & ANSWERS 
Legal 
Q 
A& 
A Property Management  
Company You Can Trust 
At J. Butler Property Management, LLC.,  
we measure our success in terms of client  
satisfaction and take a long-term view of  
every relationship. 
www.jbutlerpropertymgmt.com 
978.694.9004 
James R. Butler IV 
Executive Manager 
•  Family owned and managed Massachusetts  
based property management company 
•  Blends management expertise with open  
communication between the board, unit owners  
and managing agent, making for a healthier property 
•  Superior cost cutting strategies and vendor pricing 
•  Community website, work order system,  
online payments 
•  An in-house maintenance team that is able to reduce  
costs and offer an unparalleled level of service  
Not So Neighborly Neighbors 
Q  
Th  e owner in the unit downstairs  
from  me typically parties  late  
into the night, slams doors, has  
parked  in  my  driveway,  plays  loud  music,  
and  leaves  trash  in the  condo’s  common  
areas. It seems there is some connection  
between this person and members of the  
condo board—I have complained about the  
behavior and the trash in common areas,  
but the condo association seems to turn a  
blind eye. What to do? 
                                 — Irritated Owner 
A 
“While these situations are  
typically document- and  
fact-specifi c, in general, resi- 
dents living in a community living situation  
such as a condominium association need  
to have an expectation of a certain level of  
noise between units,” says Pamela M. Jonah,  
partner at Marcus, Errico, Emmer & Brooks   
P.C. in Braintree, Massachusetts.   
“Oft entimes,  these  situations  result  in  
a he-said/she-said situation in that one  
resident is complaining about the activity  
of another, who then denies same. Th  e  
board  not  having  been  a  direct  witness  is  
typically powerless to act without some  
other evidence.  
“Th  e board is charged with the  
administration of the common areas of the  
condominium or HOA for the benefi t of all  
owners collectively; they are not the police  
and cannot resolve individual neighbor  
disputes.  If  more  than  one resident  is  
complaining about noise or other activities  
by another resident, then the board may  
have more to act upon. Residents may have  
their  own  private  causes  of  action  against  
other residents and may want to seek the  
advice of their own counsel.   
“Also, a resident may always call the  
police if they are disturbed or feel threatened  
by the actions of another resident.  Th  ese  
situations are not always easily resolved, but  
residents should attempt to work out their  
diff erences in a non-hostile manner.”   
Stop the Spread! 
Q 
We have a termite problem in our  
building. One of my neighbors  
had termites in early spring, aft er  
which another resident got them and now I  
have them. My question is: is the association  
responsible for the extermination, or is the  
individual owner responsible for paying for  
the exterminator to come out?   
                              — Bugged in Boston 
A 
“In most  condominiums,  
the exterior portions of  
the buildings as well as  
the  structural components  are  part of  the  
common  areas  and  are  the  responsibility  
of the association to maintain, repair, and  
replace,” says Mark S. Einhorn, partner at  
Marcus, Errico, Emmer & Brooks, PC, in  
Braintree, Massachusetts. “Accordingly, if  
this is the case with your association, and  
the termites are within these areas, it would  
be the responsibility of the association to  
exterminate the areas, and, if need be, repair  
any damage to the common areas that has  
been caused by the termites.  
 “If the termites have caused damage to  
portions of the building that are defi ned as  
part of the units, then, barring negligence  
on the part of the association, it would be  
the individual unit owner’s responsibility to  
repair the areas of their unit.   
 “In addition, since the termites are most  
likely coming from the ground, which is  
common area, and are getting into the unit  
through the common areas, the association  
should exterminate within those outside  
areas, and could also treat within the unit,  
although the unit owner would ultimately  
be responsible for exterminating solely  
within the unit.”                                             
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