Page 6 - New England Condominium February 2022
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6 NEW ENGLAND CONDOMINIUM 
 -FEBRUARY 2022  
NEWENGLANDCONDO.COM 
in a rental building, “I have one contact  conducting  and  paying  for  repairs,”  says  
person—the landlord, whereas in a  Anthony Colon, a management executive  properties, this ‘tenant mentality’ is  problems—and bigger costs—down the  
condo,” in which each unit is individually  with AKAM management, which has  one of the biggest hurdles in getting  road.   
owned, “I often have multiple contact  offices in New York and Florida. “While  resident owners and shareholders to  
persons.” While having one contact  repairs inside an apartment are typically  understand exactly what their rights and  
person is clearly simpler than having  the unit shareholder’s responsibility,  responsibilities are. “Frankly, there should  are some fine differences in how these  
dozens or even hundreds, the day-to- 
day operational and administrative tasks  document that may provide further  “because new owners need to be educated.  With respect to building and mechanical  
needed to keep a building or association  clarity. Situations can get complicated,  They don’t think they’re responsible for  issues such as plumbing, repairs, etc.,  
running smoothly don’t necessarily  especially with shared walls and pipes,  anything. They don’t understand what it  condo and co-op situations are very  
change  with  scale.  “Overall,”  Wolf  and some residential communities have  means to own their home.” 
explains, “the nature of the work remains  limited common areas, such as private  
the same.” 
Not My Job 
Of course, the average shareholder or  
unit owner is likely not well-versed in  
the legal distinctions between rental and  
owner-occupied multifamily properties.  
Indeed, despite it likely being the single  
biggest investment in their portfolio,  and co-op owners are coming from years  a tenant they had rules, but as an owner,  approval as well, though in most states  
most purchasers of co-op and condo units  of living in rental units. Even after making  they don’t think they should be limited  the condo board does have a right of first  
don’t take the time to read the governing  
documents of the building they’re moving  
into.  Additionally,  many  owners  come  
into a condo or co-op community directly  
from the rental market, bringing their  
“tenant mentality” with them. This often  
leads to misunderstandings between  
residents and their board-management  
teams about who is responsible for what  
kinds of repairs, maintenance, and other  
property-related tasks.  
In  the  context of a  co-op, condo, or  
HOA, often the unit owner must take  
on responsibilities that would fall to the  
landlord in a rental setting. Wollman  
breaks it down: “In both ownership  
structures, property owners and boards  
are  responsible  for  maintenance  of  
the common elements. In rentals,  
all 
interior 
operations—including 
painting, plumbing, and appliances like  their monthly fees or maintenance pay- 
garbage disposals, dishwashers, etc.— 
are the landlord’s responsibility. In a  as their ‘landlord.’ They don’t understand  You can’t place a new ‘wet’ space [like  
condominium or a co-op, unit owners  what their responsibilities are as owners,  a kitchen or bath] over a ‘dry’ space  
and shareholders—not the association  and assume that the board should take  [like a bedroom or living area] on the  
or corporation—are responsible for the  care of everything in their apartment. For  floor below.” In addition to the nuisance  
unit interiors, including those internal  example, say a shareholder has a leak in  caused by water rushing through pipes in  
components.” 
As  with  most  things,  there are  a $1,000 faucet, and the super doesn’t want  have the potential to cause costly property  
exceptions to that general rule, in which  to work on it for fear of damaging it.  The  damage claims if there’s a leak mishap,  
division of responsibility can get a little  shareholder may become angry and argue  either during construction or afterward.  
blurry. One such case is original fixtures  that they pay maintenance every month,  
and components in co-ops. According  and are therefore entitled to repairs—but  
to Wollman, “Typically in a co-op, the  that’s not how it works, says Wolf.  
building  is  responsible  for  the  floors,  
ceilings, and walls that are original to the  says,  “I  recommend  that  owners  learn  embarks  on  a  full  bathroom  renovation  
building.  So,  if  there’s  damage to  your  about  their responsibility versus the  without so much as notifying the board— 
parquet floor that was put down when  association’s responsibility. For instance,  emerge in force when a rental building  
the building was built, the corporation  with windows and doors, you should  converts to cooperative or association  
is responsible for repairing it. It’s like  know  whether you’re responsible  for  ownership. “We see it less now than we used  
no-fault insurance—how the floor was  the hardware, glass, and frame. When it  to, because original owners are becoming  
damaged is unimportant. But if you  comes to plumbing, knowing that while  extinct,”  he  says,  but  even  so, “often,  
renovated the unit and put in a new  the portions of pipe that serve other units  owners who were renters in the property  
floor and that  is damaged, you as the  may be the association’s responsibility to  and then went with the conversion [to  
shareholder are responsible for its repair.” 
“As property managers, we often must  the owner’s jurisdiction.” And, Colon  the board as a landlord. They don’t like  
communicate the difference between an  adds, this isn’t just academic; “these are  to spend money to maintain and upgrade  
individual shareholder’s or unit owner’s  important, unique areas of repair that can  the building, so they often take a band-aid  
responsibility versus the corporation’s  have a financial impact on shareholders  approach to making necessary building- 
or association’s responsibility when  down the line.”   
there are nuances within each governing  be a class for first-time buyers,” says Wolf,  matters are treated in co-ops and condos.  
patios on a shared rooftop, that can create  new condo or co-op owners assuming that  documents than law or statute. The main  
further confusion when determining  because they’re no longer renters, they can  area of difference is found with regard  
responsible parties. We must understand  do whatever they please in and around  to issues of subletting and sales. In a co- 
these differences to adequately explain  their new home, despite the fact that that  op, the board has the right to review and  
and enforce the policies.”   
Tenant Mentality 
As mentioned previously, many condo  prevalent in New England,” says Wolf. “As  An owner can sell a unit without board  
the jump to ownership, they often equate  the master bath into the bedroom, or  
ment with ‘rent,’ and think of the board  of reasons why you can’t just do that.  
their kitchen sink—but that sink features  someone’s bedroom walls, such projects  
To head off such conflicts, Colon  a drippy faucet, as well as the owner who  
maintain and repair, all the fixtures are  become owner/shareholders] still view  
For managers of co-op and condo  penny-pinching can lead to much bigger  
Wolf points out another issue: that of  
home  shares  walls,  floors,  and  ceilings  approve both.  In a condominium, an  
with other people. “This problem is  owner can sublet without board approval.  
by anything—they don’t understand that  approval to act as a substitute buyer.   
they can’t just do whatever they want.  
But part of ownership is realizing that  board is not your landlord, nor can you  
the association has certain rules and  as an owner do whatever you might want  
requirements,  that  those  rules  apply  to  at any particular moment. Overall, co- 
you, and you must abide by them. Like no  op and condo living is a hybrid. Owners  
smoking, or rules about parking, or how  should know their rights—but also their  
loud and during what time you can play   responsibilities.     
music. In an  HOA, you  can’t just  plant  
whatever you’d like in front of your house.  
Or in practical terms, say there was a fire  
in your unit. Often the unit owner doesn’t  
understand that they have to contact  
their own insurance carrier. It doesn’t fall  
under the condo association policy.” 
Wollman agrees with Wolf. “We see  
it all the time,” he says. “Usually with  
renovations. The owner wants to redesign  
their apartment—say they want to extend  
something similar. There are a myriad  
According 
to 
Wollman, 
both 
challenges—the owner who  emails the  
board demanding that someone come fix  
wide repairs.” Needless to say, this kind of  
Condo vs. Co-op 
As is the case in most instances, there  
similar, 
with 
exceptions 
occurring 
more as a result of individual governing  
The key takeaway here is that your  
n 
A J Sidransky is a staff writer for New  
England Condominium, and a published  
novelist. He can be reached at alan@yrinc.com.  
BOARDS... 
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“Part of ownership  
is realizing that  
the association has  
certain rules and  
requirements, that  
those rules apply to  
you, and you must  
abide by them.”  
        — Scott Wolf 
waivable, must recuse themselves from  
the matter.”  
Richard Brooks, a partner with law  
firm Marcus, Errico, Emmer & Brooks,  
P.C. in Braintree, Massachusetts, expands  
on the concept. “It’s not always as simple  
as it looks,” he says. “A board member may  
want  to  be  involved  in  a multimillion- 
dollar request for proposal (RFP). In the  
past, I have explained to clients that that is  
not necessarily a conflict; there could just  
be different interests at play. In the end,  
it might not be a conflict of interest, but  
it still might not be okay.”  What it really  
breaks down to, says Brooks, especially  
in a co-op or condominium setting, is  
who has the necessary expertise. “You  
need an engineer,” he says. “If the board  
member or the board member’s cousin is  
an engineer, the question then becomes:  
Is he qualified?” 
Brooks goes on to say that “this type  
of situation is not automatically a prob- 
lem—if  the  board  member  discloses  it,  
and if the recommended person or entity  
fits the bill for what the board is looking  
for.” This could pertain to a board mem- 
ber, a contact of a board member, or even  
a division or subsidiary of a managing  
CONFLICTS... 
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