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NEWENGLANDCONDO.COM NEW ENGLAND CONDOMINIUM -MAY 2022 3 Spring Maintenance......1 It’s that time of year again. Birds are chirping; trees are blooming; property managers and There’s a riddle in a popular children’s book that asks, ‘What’s the largest room in the co-op and condo boards are addressing their task lists for the change of seasons. Whether world?’ After much consideration and many incorrect guesses, one of the characters in it’s a Dorchester duplex or a harbor highrise, a dense city development or a sprawling sub- the book has the answer: “Why, the largest room in the world is room for improvement!” urban complex, a building up north still shoveling snow or a southern community whose pool is open year-round, spring is the time to give every property a little sprucing up. Noise, Odors, & Leaks: Oh My!......1 Even before the pandemic and social unrest of the last few years, interpersonal conflict board members, managers, and residents. In multifamily residential communities like and outright hostility often surfaced in the co-op and condo environment, leaving boards co-ops and condominiums, effective communication is a crucial component in achieving and managers having to deal with both legitimate grievances and conflicts that are less optimal results and operations. Lines of communication between boards, managers, and than rational. Whether a conflict arises between neighbors, between residents and man- owners are the nerve system of the community. agement, or between tenants and the board, it’s vital to address it swiftly and diplomati- cally to maintain a functioning, livable community. Capital Design Projects......1 Communications & Community......6 The words communication and community share a common root. It comes as no surprise, then, that the success of communities depends on effective communication between Yale Robbins Publisher Henry Robbins Executive Vice President Joanna DiPaola Associate Publisher Hannah Fons Managing Editor Darcey Gerstein Associate Editor Pat Gale Associate Editor Shirly Korchak Art Director Anne Anastasi Production Manager Alan J. Sidransky Staff Writer Alyce Hill Director of Sales Copyright 2022 by New England Condominium Magazine LLC, dba Community Association Publishing. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means without prior written permission. New England Condominium is published monthly in New York, New York by New England Condominium Magazine LLC, dba Community Association Publishing, 205 Lexington Ave., 5th Floor, New York, NY 10016. 508-753-4630. ISSN 1550-946X. Periodical postage paid at New York, New York and additional mailing offices. Subscriptions are available free by request to condominium and homeowner associations. POSTMASTER: Please send address changes to New England Condominium Magazine, 205 Lexington Avenue, 5th Floor, New York, NY 10016. FREE Subscriptions for Board Members, Trustees, Property Managers and Real Estate Decision Makers. To Subscribe, please visit us at: newenglandcondo.com/subscribe TABLE OF CONTENTS O FFICE OCATIONS N L I B OSTON A ND N ORTH A NDOVER Pulse...... 4 Q&A...... 5 Management Directory...... 8 Marketplace...... 18