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NEWENGLANDCONDO.COM  NEW ENGLAND CONDOMINIUM   -MAY 2022    3  Spring Maintenance......1   It’s that time of year again. Birds are chirping; trees are blooming; property managers and  There’s a riddle in a popular children’s book that asks, ‘What’s the largest room in the   co-op and condo boards are addressing their task lists for the change of seasons. Whether  world?’ After much consideration and many incorrect guesses, one of the characters in   it’s a Dorchester duplex or a harbor highrise, a dense city development or a sprawling sub- the book has the answer: “Why, the largest room in the world is room for improvement!”  urban complex, a building up north still shoveling snow or a southern community whose   pool is open year-round, spring is the time to give every property a little sprucing up.   Noise, Odors, & Leaks: Oh My!......1   Even before the pandemic and social unrest of the last few years, interpersonal conflict  board members, managers, and residents. In multifamily residential communities like   and outright hostility often surfaced in the co-op and condo environment, leaving boards  co-ops and condominiums, effective communication is a crucial component in achieving   and managers having to deal with both legitimate grievances and conflicts that are less  optimal results and operations. Lines of communication between boards, managers, and   than rational. Whether a conflict arises between neighbors, between residents and man- owners are the nerve system of the community.  agement, or between tenants and the board, it’s vital to address it swiftly and diplomati-  cally to maintain a functioning, livable community.  Capital Design Projects......1  Communications & Community......6  The words communication and community share a common root. It comes as no surprise,   then,  that the success of communities depends on effective communication between   Yale Robbins   Publisher  Henry Robbins   Executive Vice President  Joanna DiPaola   Associate Publisher  Hannah Fons   Managing Editor  Darcey Gerstein   Associate Editor  Pat Gale   Associate Editor  Shirly Korchak   Art Director  Anne Anastasi   Production Manager  Alan J. Sidransky   Staff Writer  Alyce Hill   Director of Sales  Copyright 2022 by New England Condominium Magazine LLC, dba Community Association Publishing. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means without prior written permission. New England Condominium is published monthly in New York, New York by New England Condominium Magazine LLC, dba Community Association Publishing, 205 Lexington Ave., 5th Floor, New York,   NY 10016. 508-753-4630. ISSN 1550-946X. Periodical postage paid at New York, New York and additional mailing offices. Subscriptions are available free by request to condominium and homeowner associations. POSTMASTER: Please send address changes to New England Condominium Magazine, 205 Lexington Avenue, 5th Floor, New York, NY 10016. FREE Subscriptions for Board Members, Trustees, Property Managers and Real Estate Decision   Makers. To Subscribe, please visit us at: newenglandcondo.com/subscribe   TABLE OF CONTENTS  O  FFICE  OCATIONS N  L  I B  OSTON  A  ND   N  ORTH  A  NDOVER  Pulse...... 4  Q&A...... 5  Management Directory...... 8  Marketplace...... 18


































































































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