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MAINTENANCE  NEWENGLANDCONDO.COM  NEW ENGLAND CONDOMINIUM   -JUNE 2019     17  Video Intercom Systems  Choosing the Right One for Your Building   BY A J SIDRANSKY  S  ecurity is always a primary concern for  live in a full-service building. If there’s a  of Vertex Security, also located in New   homeowners. In a multifamily build-  ing without a doorman, the first line of  even one in the elevator as well, a simple  grading: using existing wiring, or running   defense is the front entrance – which more  audio-based  system  is usually  sufficient.  new wiring. Most new technology is IP   often than not features some sort of inter-  com system to enable visitors to announce  building just has a vestibule, rather than a  the router for your computer. The systems   themselves, and residents to let them into  full lobby – you have options.   the building (or not).   Traditionally, intercom systems were  tercom,” explains Daniel Wollman, CEO  easy to control from your cell phone.  audio-based. Over the past few decades,  of Gumley Haft Property Management   however, especially in new construction,  in New York City, “it’s nearly impossible  hardwired to the front panel of the unit.   video capabilities have been added to in-  tercom systems. The limitation to both  ing, because the intercom wires are bur-  these audio-only and audio/video-sys-  tems is that they are tethered to the apart-  ment; a resident had to physically be in  on the problem and where it originates.  Europe and still not miss your UPS deliv-  the apartment in order to see or hear who  If the problems are apartment-related,  ery. These apps are most popular with to-  was calling, and choose to grant them  you can’t rewire them. If the problem is  day’s users. They may have need for door   access. However, the recent advent and  system-related, you can probably change  access for multiple reasons, in addition to   development  of  web-  and phone-based  or replace the brains of the system. Inter-  video identification options are changing  coms are more efficiently replaced with a  people. Now they can identify them and   the picture entirely.  Making a Change  What’s involved with upgrading your  In older, prewar buildings, we never re-  intercom security system to something  place the intercom – we go straight to a  may  offer  convenience, Bob Maunsell,   more in step with the times? That depends  phone-based system.”  to a great extent on what you currently   have, what you want, and whether you  ter and better,” says Barak Ron, the CEO  does acknowledge a benefit of traditional   live person at the front door, and maybe  York. “There are two main paths to up-  If your lobby is unattended – or if your  based – it’s the same signal that goes to    “When it comes time to replace an in-  and not cost-effective to rewire a build-  ied in the walls of each apartment. Re-  pairing or replacing an intercom depends  anywhere you might be. You could be in   phone-based system, and that’s what we  open the door themselves.”  recommend and oversee in our buildings.    “The market for tech has gotten bet-  combine intercom and cameras, have the   ability to provide more features, and are    “The video data,” Ron continues, “is   The new IP system provides digital data   to an app on your phone, and you can   answer not only in your apartment, but   deliveries: dog walkers, nannies, cleaning    Drawbacks, Cost and Convenience   While remote access via smartphone   president of Electronic Security Group,   located in West Boylston, Massachusetts,   hardwired systems. “They’re very secure,”   he says. “You have to be in the apartment   to let someone in. Someone has to be at   the front door. We can add video to these   older systems. We can also sync them   with the local cable provider to create a   ‘channel’ on the resident’s television from   which to view the front door. On a phone-  based system, you can identify someone   at your door from anywhere on earth. Is   that good or bad?”    In terms of security, tech can have   some drawbacks – but clearly, one of the   benefits of upgrading your existing au-  dio-based system to a phone-based app   for video is cost. Adding an LED video   screen to each unit is possible, but expen-  sive.  “Running  new  wiring  is  expensive,   labor intensive, time consuming, and in-  trusive,” says Ron. “It takes a lot of time.   The wiring has to be run to each floor,   and then to each apartment. Residents   have to be present to provide access, and   that’s inconvenient. Using existing wiring   is simple. And as wires are buried within   walls, there’s no need to break down and   replace plaster. It’s simple; we just set up a   new front panel and whatever other com-  ponents  are  necessary  in  the  basement.   We may need 10 minutes per apartment   for testing.”    Ron estimates that labor costs for new   wiring are more than double what’s re-  quired for an upgrade using existing sys-  tems. Typically for, say, a six-story, 50-unit   elevator building, full replacement with   rewiring can run about $50,000-$60,000,   or about $1,000+ per unit. Maunsell puts   that estimate in Massachusetts at around   $700-$800 per unit.   There are costs involved with phone-  based systems as well. There are annual   fees that must be paid for the app, though   they don’t approach the cost per unit of   physical replacement. “The most current   technology,” says Ron, “has appeared in   the past six months or so. It connects the   existing wiring to the wifi system in an   individual apartment.” Everything is in-  tegrated.   That integration is a huge draw – per-  haps even a requirement – for millenni-  als, the largest and fastest-growing seg-  ment of the market for these products.   As they continue to enter both the work-  continued on page 20 


































































































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