Page 5 - New England Condominium January 2020
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NEWENGLANDCONDO.COM 
NEW ENGLAND CONDOMINIUM  
-JANUARY 2020   
5 
QUESTIONS & ANSWERS 
Legal 
Q 
A& 
Disclaimer: Th  e answers provided in this Q&A  
column are of a general nature and cannot  
substitute for professional advice regarding your  
specifi c circumstances. Always seek the advice of  
competent legal counsel or other qualifi ed profes- 
sionals with any questions you may have regard- 
ing technical or legal issues. 
Dealing With A Diffi cult Board Member 
Q 
We have a board that just doesn’t  
get along. I am the board presi- 
dent, and one of the other board  
members  is  a big  bully.  It’s  really  hard  to  
deal with him, and I hear from contractors  
that he is nasty. He wants to run it all. No  
matter what I or others say, he overrides us.  
He didn’t show his true colors until recently,  
and it’s aff ecting the board’s ability to func- 
tion. He has two more years to serve. What  
can we do? 
                                      —Feeling Bullied 
A 
According to Mark A. Rosen,  
of-counsel at Schofi eld Law  
Group in Boston,  “Having  
a member of the board who is ‘diffi  cult’ to  
deal with doesn’t have a ‘legal’ solution un- 
less the Condominium Statute of your state  
has a provision that addresses ‘diffi  cult’  
board members (highly unlikely, and not in  
Massachusetts) and/or the condominium’s  
governing documents, in particular, the  
Declaration of Trust, bylaws or rules and  dor, contractor or third-party should seek  the ‘diffi  cult’ board member that decisions  
regulations has such a provision (again, un- 
likely, although some condominium boards  board’s designee. 
do have a Code of Conduct for Board Mem- 
bers and/or Unit Owners).  
“So, what can a board do to address a  bers are informed as to  how  the board  ‘personal’ or ‘confrontational,’ but explain it  
'diffi  cult' board member on the assumption  functions and how its decisions are imple- 
there is no provision in the condominium’s  mented.  In this regard, adopting a Code of  as a whole.’ 
documents they can rely upon? 
“First, a board should consist of at least  idea. At such a training session, it should be  member’s position/arguments and explain  
three members and depending on the size  emphasized that not all board members will  why they were not accepted as in the inter- 
of the condominium, generally more likely  agree with all decisions of the board, but de- 
fi ve  or  more  members  (a  recommended  cisions are made in the best interests of the  from ‘personality’ attacks. 
practice is to always have an odd number  community as a whole. 
of board members).  Assuming there is a  
consensus among the ‘non-diffi  cult’ board  fi cult’ board member persist, all the other  with a ‘diffi  cult’ board member. Th  e pro- 
members, they should always be able to  board members should consider confront- 
out-vote the ‘diffi  cult’ member.  Whatever  ing him/her in person in an informal set- 
the issue/matter that is voted upon, the  ting such as a coff ee, lunch, or dinner off  the  
decision of the board should be in writing  condominium’s premises.  At such a meet- 
and communicated to all unit owners, ven- 
dors, contractors and other third-parties.  advised  of  specifi c  examples  of  his/her  
In this regard, a vendor/contractor should  unacceptable behavior and how that has  
be instructed not to take direction from a  complicated the board’s decision on any  
single board member and if any questions  specifi c issue/matter. As much as possible,  
arise over a particular issue/matter, the ven- 
guidance from the board president or the  of the board are for the overall good of the  
“Second, a board should consider a  with all the board’s decisions, but majority  
‘training’ session where new board mem- 
Conduct for board members may be a good  
“Th  ird, if the actions/conduct of the ‘dif- 
ing the ‘diffi  cult’ board member should be  
the majority of the board should explain to  
community and not everyone will be happy  
rules.  Try not to make the conversation  
in terms of ‘for the good of the organization  
“Fourth, try to listen to the ‘diffi  cult’  
est of the community as a whole.  Refrain  
“Finally, as ‘diffi  cult’ as it may be, do not  
postpone or avoid a ‘diffi  cult’ conversation  
ductivity of the board will suff er, and mat- 
ters will only get worse.”      
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