Q&A: Support Dog Creating Anxiety

Q. My condo has had a no-pet amendment for decades. A woman recently purchased a unit and has a dog that barks constantly. She signed all the disclosure forms stating we don’t allow pets, but has given the board a note from a nurse practitioner stating that the dog is an emotional support animal. What can we do?

                         — Seeking Peace and Quiet

A. “A dog may be man’s best friend, but to many condominium associations a dog - or any pet —can be a hassle, a nuisance, or even a liability,” says Scott Eriksen of Perkins & Anctil, PC, in Westford, Massachusetts. “For this reason, many condominium documents restrict or prohibit pets. Properly drafted, pet provisions have been held enforceable by the courts of this Commonwealth. However, there are certain situations where condominiums may be forced to allow pets regardless of what the governing documents state. 

“The Fair Housing Amendments Act of 1988 (FHA) makes it unlawful for an association to refuse to make ‘reasonable accommodations in rules, policies, practices, or services, when such accommodations may be necessary’ to afford a ‘handicapped’ individual equal opportunity to use and enjoy his or her dwelling. At first glance, the FHA’s application in a pet situation may seem clear. Individuals who, as a result of a disability, require animal assistance should be permitted reasonable exception to condominium rules. It would be hard to imagine any association that would challenge the right of a blind individual to keep a seeing-eye dog on condominium property.  

“But what about an individual suffering from anxiety, hypertension, depression, or alcoholism? Are these individuals afforded the same rights to ‘reasonable accommodations’ to a pet policy?  The short answer is: it’s certainly possible, and associations would be remiss to flatly deny these requests without at least considering the potential implications under the FHA and state law. Associations must be aware that the term ‘handicap’ is not limited to physical disabilities.  ‘Handicap’ is defined under both federal and Massachusetts law to include ‘a physical or mental impairment which substantially limits one or more of [a] person’s major life activities.’  42 U.S.C. § 3602(h); M.G.L. c. 151B, §1(17).  This broad definition has been held to include the conditions referenced above, as well as numerous other mental and psychological disorders. This can create challenges for condominium boards tasked with evaluating requests for exceptions to a pet policy.


Related Articles

‘Pandemic Pets’ in Multifamily Communities

Rules vs. Reasonable Accommodation

Q&A: Curtailing Furry Friends

Q&A: Curtailing Furry Friends

Universal Design & the ADA

Design for Every Body

Updating Your Governing Documents

Keeping Your HOA Current and Compliant

Laws vs. Bylaws

Understanding the Similarities & Differences

Living By the Rules

Making – and Enforcing – House Rules