Category: Owner Relations

Owner Relations Communicate...and Then OVERcommunicate
Communicate...and Then OVERcommunicate

A few years ago, I was on the phone with a homeowner. He was irate with how his community’s money was being spent. He was unhappy with the budget increase. It was a call I took regularly from any one of my homeowners (and more often than no…

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Owner Relations Coronavirus & COVID-19
Coronavirus & COVID-19

As cases of the new coronavirus increase here in the US, the crisis has led to a number of questions from condominium boards to the effect of:  What should we do to protect the condominium and its members? What is our responsibility for the…

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Owner Relations Condominium  Owner Evictions
2020 February Condominium Owner Evictions

If a rental tenant defaults, persists in violating rules, or breaks the law, they can be evicted from their unit. It can certainly be a drawn-out, acrimonious process, but it’s more or less routine. While much more rare – and more complicat…

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Owner Relations Keeping Track of Paperwork
2014 February Keeping Track of Paperwork

While keeping the records of the association is not the most fascinating part of serving on a board of trustees, it is in some ways the most important. In fact, the flow of paperwork is the lifeblood of the community. The association…

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Owner Relations Board Owner Do’s and Don’ts
2014 February Board Owner Do’s and Don’ts

It only takes a few minutes of a web search to uncover the traits that make a successful person or business owner. For example, Entrepreneur magazine’s Steven Key wrote the article, “5 Qualities of Successful Persons,” which included such …

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Owner Relations The Transition
2014 February The Transition

The goal of any property developer is to sell units, but until that objective is reached they have to assume all the day-to-day responsibilities to ensure smooth operations and continued sales. This requires wearing many hats—manager, bo…

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Owner Relations Cultivating Community
2014 February Cultivating Community

The ethos of a homeowners association—to be open and welcoming—furthers the collective strength of a community. Therefore, it’s incumbent on trustees, board members and managers to foster a stronger, more cohesive sense of community. This …

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Owner Relations Building a Better Board
2013 February Building a Better Board

 Working in groups can be a challenge. Working in groups when people’s homes—and possibly their life savings—are involved can be a far greater challenge. It’s one faced every day by those brave souls who volunteer to serve on their co-op  …

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Owner Relations Better, Stronger, Faster...
2013 February Better, Stronger, Faster...

These days, there are few people who don’t have a business website, a Facebook account and even a Twitter handle. It’s the same for buildings. As the rise of online social media invades nearly every aspect of our daily life, co…

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Owner Relations Taming Transient Turnmoil
2013 February Taming Transient Turnmoil

As housing markets in many parts of the country—including New England—have foundered, many developers have opted to convert portions of communities originally intended to be condominiums into rental properties. When a development with n…

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