One of the certainties of living in a condo, co-op, or HOA is that despite all having an equal stake in the financial and administrative success of the building or association, only a small percentage of residents choose to take an active r…
The term ‘diversity’ encompasses an expansive range of demographics within a population, from ethnicity, age, gender and orientation, ability, religion, and socioeconomic status to culture, language, and personal lived experience. These fac…
In multifamily communities, transparent and open communication helps ensure smooth operations and leads to greater resident satisfaction. When it comes to property management, both traditional and more tech-savvy communication approaches,…
Among the many factors necessary for multifamily residential buildings to achieve financial stability, proper budget planning, compliance, and trust among shareholders, effective fee management is one of the most important. Understanding th…
The first day of work can be intimidating; there are new coworkers, new tasks, new routines, and lots of new names and faces to remember. Whether the new hire in question is a super, porter, custodian, or other on-site staff member, that ac…
The right property management team can make or break a building. While basic day-to-day maintenance and financial oversight often take priority when managing a multifamily property, comprehensive property management also includes building s…
What is the role of a board president in a shared-interest community? Is he or she more like a CEO, an administrative custodian, or a figurehead? Depending on the community and the needs and expectations of its members, the answer could be …
Among the many hazards that can threaten any multifamily building, fire ranks right at the top. Local news is replete with stories about the property loss, structural damage, and even death that a fire can cause. While horrific in small pro…
Technology and communication are advancing and evolving rapidly in today’s fast-paced world. Multifamily buildings—home to residents with diverse needs, expectations, and preferences—present unique security challenges. These buildings must …
Your property’s staff—in particular its maintenance staff—is the oil and muscle that keeps your building or HOA in shape and operating from day to day. There’s a reasonable expectation in shared interest communities that the property and it…