Category: Board Operations

Board Operations Performance rating or customer feedback, credit score or satisfaction measurement, quality control or improvement concept, strong businesswoman pull the string to make rating gauge to be excellent.
2023 September Evaluating Management

Striking a healthy balance between the governance and the management of a condo or co-op community can be a challenge. While it’s the board that governs, it’s management that executes…at least that’s how it’s supposed to be in theory. That …

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Board Operations Fountain pen pointing to the word 'insurance' on the page of a generic dictionary.
2023 August Liability & Indemnity Coverage

Whether your community is a condo, HOA, or co-op, if you take on the responsibility of serving on the board, you also take on a portion of collective responsibility—and with the assumption of that responsibility comes a measure of liability…

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Board Operations Photo of a Proxy Ballot.
2022 December Participation by Proxy

If you live in a condominium, cooperative or HOA, guess what? You’re part of a participatory mini-democracy run by an elected group of volunteers. As such, it’s to your benefit to get involved in how your community is governed in order to p…

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Board Operations Better Board Involvement
2022 November Better Board Involvement

Even among otherwise conscientious, community-minded condo, HOA, and co-op residents, the idea of running for and serving on their board often ranks somewhere between taxes and dental work on their list of things to look forward to. It conj…

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Board Operations The Extent—and Limits—of Board Powers
2022 October The Extent—and Limits—of Board Powers

Buying into a residential community like a co-op, condominium, or HOA can be a bit like selecting the political system you’d like to live under. Governance styles can range from an Athenian democracy where every member of the community is i…

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Board Operations Men and women sitting on chairs at round table in office boardroom. Board, leader and CEO having big talk about business strategy flat vector illustration. Team work, corporate culture concept
2022 September Conducting Better Meetings

Residents in condo and HOA communities are frequently quite busy. Boards generally consist of elected volunteers who nearly always have other jobs and lives outside their duties as trustees. So while a professional management company can ha…

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Board Operations Two hands holding a sign reading THE WINNER IS...in front of a blurred multicolored background
2022 August Who’s a Good Board?

The 347,000 planned communities in the United States—a number that includes cooperatives, condominiums, and homeowners associations—are generally governed by volunteer members of the building or community elected by their fellow unit owners…

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Board Operations Vector illustration teamwork business concept. Group of employees play tug of war, Vector illustration in a flat style
2022 July Managing Conflict

One of the unique aspects of life in an HOA, condo, or co-op is that in many ways, a building or association is a microcosm of the larger world outside it. It can suffer from the same factionalism and partisan bickering as any political ent…

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Board Operations Private and confidential written on torn paper black background
2021 October Transparency vs. Discretion

Members of condominium and co-op boards are often faced with conflicting interests and messages relating to matters of transparency and discretion. As a matter of good governance, transparency is always the preferred policy, whether you’re …

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