The first day of work can be intimidating; there are new coworkers, new tasks, new routines, and lots of new names and faces to remember. Whether the new hire in question is a super, porter, custodian, or other on-site staff member, that ac…
The right property management team can make or break a building. While basic day-to-day maintenance and financial oversight often take priority when managing a multifamily property, comprehensive property management also includes building s…
What is the role of a board president in a shared-interest community? Is he or she more like a CEO, an administrative custodian, or a figurehead? Depending on the community and the needs and expectations of its members, the answer could be …
Fostering a sense of community in multifamily buildings and HOAs is essential —not only for the health and happiness of residents, but also for the overall well-being of the property itself. As we navigate our fast-paced, post-pandemic worl…
Homeownership is a long-term commitment for most. In the context of a multifamily community like a condo or co-op, it’s not unusual for many owners and shareholders in the building to have purchased their units around the same time in early…
Everyone wants to be a good neighbor—at least that’s what we’d like to believe. But, living in small spaces and sharing common areas can (and unfortunately does) lead to occasional conflict. That’s the unintended but inevitable consequence…
Talk to anyone familiar with common-interest community governance anywhere in the country, and they will tell you the same thing: apathy is rampant among residents of co-ops, condos, and HOAs. Not only is it difficult to get owners and shar…
Talk to anyone familiar with common-interest community governance anywhere in the country, and they will tell you the same thing: apathy is rampant among residents of co-ops, condos, and HOAs. Not only is it difficult to get owners and shar…
At the heart of every shared interest community is the person who makes it run. That person is known by many names: superintendent (or just ‘super’), building engineer, resident manager, community manager. Their duties and responsibilities…
Along with competent, engaged leadership, good management is fundamental to the successful operation of any shared interest community—and the basis of good management is in large part spelled out in the contract between the community and it…