Friend or Foe? Board Members Feel Torn Going After Rule-Breaking Neighbors

Being elected to the condo board inserts a divisive quality into one’s relationship with their neighbors. While still a unit owner, subject to the same rules, regulations and responsibilities, a board member has made a commitment to the larger community. So, when neighbors and friends fail to meet their obligations, flouting the rules or falling behind on condo fees, the board becomes involved. That can inject a dose of stress into any board member’s life.

Starting foreclosure proceedings against the next-door neighbor is perhaps the worst conflict a board member faces, because even while understanding the circumstances in that neighbor’s life, he or she is forced to act.

On a Tightrope

And when neighbors engage in a disputethat involves the board, divisions can reverberate throughout the community. Sometimes, board members feel they’re suspended on a tightrope stretched between condo buildings.

“When people live in the same building, and there’s conflict, it can ruin a friendship, especially if one is serving the dual role of board member and neighbor,” says Josh Hoch, directorof mediation and arbitration services for Mediation Works Inc., in Boston. His firm mediates about 70 condominium disputes a year – about 10 percent of its cases.


Related Articles

Q&A: Stepping Up to Serve

Q&A: Stepping Up to Serve

Compassionate Care Committees

How One New England Association is Stepping Up to Support Residents

All Together Now

A Community’s Response to Coronavirus



  • What can a condo owner who is also a Board Member do to force our BOD to do repair of damage from winter storms, already paid for by insurance. Our Condo has a BOD that has allowed one member of this board to totally run our Association. This person has taken over all the decision making, essentially the total running of our Association, held up money allocated for repair of out homes from us, prevented repair of damages to common areas and much more.