As of this writing, both Massachusetts and New Hampshire are operating under orders from their respective governors for all non-essential businesses to be closed to the public, and for work to occur on a remote or modified basis (cafes and restaurants serving take-out and delivery only, for example). On March 23, Governor Baker issued this order for Massachusetts effective at noon on March 24th; on March 26th, Governor Sununu issued a similar order effective as of midnight on March 27th for his state as well.
When it comes to professional property management, our firm opines that these businesses are essential, in that they provide services necessary to maintain the functioning of buildings, as well as critical support for necessary operations -- including operations related to managing the coronavirus crisis itself. In fact, under the leadership of our colleague Ed Allcock, CAI New England has issued a chapter determination that property management provides essential services within the community association industry. At this time, our firm is seeking necessary exemption so that we may remain open and available to assist associations and property management with legal services during this difficult time. In the interim, our firm has made arrangements for attorneys to have remote access to our systems so that if need be, we will be able to assist our clients from home.
The conclusion that property management constitutes “essential services” is explicitly supported in the FAQs section of the Mass.gov website on COVID-19 resources. You can review the MA FAQs by right clicking here: https://www.mass.gov/info-details/covid-19-essential-services-faqs