Insurance Confident businessman with three umbrellas concept for more than adequate ample insurance cover or failsafe backup plan
2023 August Adequate Community Insurance Coverage

The topic of insurance can provoke fear in the most steadfast of board members. It’s both terrifying in what its purpose implies, and yet at the same time mind-numbingly boring. It’s also one of the most important components in protecting o…

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Q&A Q&A: Too Fast for Comfort
2023 July Q&A: Too Fast for Comfort

Q.   One owner in our condominium association constantly speeds through the complex. We have posted limits of 15 mph, but this person is consistently driving well beyond that. The board has fined him a couple of times for not abiding by th…

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Management Concept of multitasking. Girl with lot of hands, tired character. Boss, businesswoman or entrepreneur. Active worker, leader, overworked person, strong woman. Cartoon flat vector illustration
2023 July Property Manager Education & Training

While nobody will deny the importance of formal education and training, talk to enough professionals across the property management industry, and you’re likely to hear that while school was definitely useful, the experience gained on the jo…

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On The Board audit
2023 July When It’s Time for an Audit

When the average American taxpayer (or tax-dodger, one supposes) hears the word “audit,” they’re likely struck with a feeling somewhere between annoyance and terror—usually because being audited means that something has been found amiss in …

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Association Operations Businessman attracting money with a horseshoe magnet concept for business success, strategy or greed
2023 July The Collections Process

Cash flow is the lifeblood of any multifamily residential community, be it a rental building, condo, co-op, or HOA. However, because the latter three are nonprofit entities, maintaining consistent cash flow is even more critical to their he…

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Q&A House with special facilities linear vector icons. Thin line. Handicap hospital
2023 June Q&A: Accessibility Accommodations

Q. When my husband and I bought our townhouse-style condominium years ago, it seemed pretty accessible, even as we aged. Recently, however, my husband developed a medical problem that requires him to use a wheelchair, and it will be a lon…

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Management Summer vacation journey flat vector illustration. Road trip adventure. Family travelling by car with active rest equipment. Extreme sports accessories on vehicle roof top isolated on beige background
2023 June When Residents Are Away

It’s little surprise to many that the residents of luxury apartment buildings spend less time in their apartments than their less well-off neighbors. Second and even third homes are the reality for many wealthy shareholders and unit owners—…

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Design Meeting area in a modern creative coworking office space with couch, sofa, bar stools, leaner tables, carpet. No people, modern building interior. Photographed in Auckland, New Zealand, NZ.
2023 June Functional Design for Common Spaces

Like people, buildings come in all shapes and sizes. They can range from single-story garden apartments to multi-story high-rise complexes larger than many small towns. What they have in common is some amount of community space, known as co…

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