Successful association or cooperative living requires buy-in from all parties involved, from management to staff to board to residents. Should one of these groups put their own self-interests above the common good, the wheels can come off quickly. A condo or co-op can see its resources depleted, be unable to pay for maintenance and repairs, or even find itself in serious legal trouble if board members make decisions with the intent of lining their own pockets (or those of their associates) instead of upholding their duty to the community as a whole.
Because of this, it’s imperative that a board identify and avoid potential conflicts of interest – or even the appearance of such. Adopting specific protocols via which vendors are selected is necessary to ensure that any hire is made based on the job at hand and the specific company’s merits, and not because hiring them could benefit one or more board members in any way.
The F Word
The sole purpose of a board is to make decisions on behalf of the association, ostensibly for the greater good of everyone living in it. By ignoring a conflict of interest, the board acts in direct violation of its fiduciary duty to owners and shareholders.
“All of a board member’s dealings must be for the good of the whole community, without question,” says Kara Cermak, President of Rowell Inc., a property management company, in Elgin, Illinois. “If a conflict of interest ever does exist, board members are required to disclose that conflict, and may need to seek a legal opinion as to whether that conflict is a problem for them.”
Cermak continues: “In instances where there is no outside manager, then the board is seeking bids for various projects, and handling these things themselves. Thus there can occasionally be what appears to be a conflict of interest. If the board is seeking bids appropriately, yet showing preference to vendors that treat the community right, do their job properly, and do it for a great price, then I find that no conflict exists. If the board is showing preferential treatment because a particular member is receiving something from these vendors, then that is a problem. The board should adopt a policy about ‘gifts’ such that everything is above board, in order to avoid these issues.”