There are elements of board service that can vex even the most committed, most intrepid volunteer—and negotiating a building’s management contract is probably at the top of that list. Vexing or not, however, the extent and quality of servic…

There are elements of board service that can vex even the most committed, most intrepid volunteer—and negotiating a building’s management contract is probably at the top of that list. Vexing or not, however, the extent and quality of servic…
It’s often said that good people are hard to find. That may be true, but for residential communities like co-ops and condos, finding good people—and then hiring and retaining them—is a major key to success. Doing so can be a roundabout proc…
Not so very long ago, acquiring goods and services required some physical effort on the part of consumers; a trip to a store, or restaurant, or other commercial establishment. Sure, you could phone or mail in an order from the Sears catalog…
Whether you live in a single-family home, an apartment building, or an HOA, home security is a major concern. Providing that security can range from installing a simple alarm system to equipping and training building staff members to use so…
While insuring your association against potential catastrophes can be a daunting proposition for a board made up of volunteers, it’s a crucial part of the job. Fortunately, there are delineated starting points, ample resources, and industry…
In light of the tragic condo building collapse in Surfside, Florida, earlier this year, condo and co-op boards, as well as rental building landlords, are taking a hard look at their building system inspection policies. While all mandatory i…
One truism of home ownership is that there is always something that needs to be fixed or upgraded. That’s true in condo and co-op communities as well, both large and small. There’s always a roof to replace or a boiler to upgrade, or a lobby…
The Community Associations Institute (CAI) estimates that 74 million Americans live in communities managed by homeowners associations, of which condos account for 35% to 40%. That’s a lot of people - many of whom may be in for a nasty shock…
It’s a well-worn truism that even seemingly disparate elements are often connected to each other in unexpected ways. Take your association’s roof, for example. Here in New England, if it’s a pitched roof, most likely its shingles are made o…
On Tuesday, November 2, 2021, board trustees, managers, building owners, and condo, HOA, and co-op residents from all over the Boston metro and throughout New England will gather at the Boston Convention Center from 10:00 a.m. to 3:30 p.m. …