Category: Association Operations

Insurance Combatting Kickbacks
2019 August Combatting Kickbacks

Running a community association can be – and often is – stressful enough without the added issue of people in a position of power in the community using that position for personal gain in the form of kickbacks. Whether the offender is a sup…

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Insurance Why Managers Quit
2019 August Why Managers Quit

Co-op, condo and HOA communities are a property manager’s bread and butter.  Ensuring that their client buildings and associations run smoothly everyday provides managers with both purpose and pay. Therefore, it stands to reason that a dedi…

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Insurance Board Transition
2019 August Board Transition

Community associations are microcosms of democracy, run by an elected board of volunteers trusted to make good decisions on behalf of the community as a whole. Boards make the call on every large and small issue for their constituency. So i…

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Finance Facing Financial Mismanagement
2019 July Facing Financial Mismanagement

The board of a building or community association has a fiduciary duty to uphold its community’s governing documents, act in good faith, and advance the interests of the community at large. Occasionally, boards fail to carry out this duty – …

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Finance Maintenance Charge Increases
2019 July Maintenance Charge Increases

There are few things upon which most people agree, but a general dislike for paying more today for something that cost less yesterday is pretty universal. This goes for taxes, consumer goods, healthcare, and of course for monthly maintenanc…

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Finance Manager, or Landlord?
2019 July Manager, or Landlord?

Many co-op shareholders and condo unit owners arrive in their respective communities after a history of living as renters. Often they carry with them certain ingrained assumptions and expectations from having lived under a landlord. These a…

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Maintenance Video Intercom Systems
2019 June Video Intercom Systems

Security is always a primary concern for homeowners. In a multifamily building without a doorman, the first line of defense is the front entrance – which more often than not features some sort of intercom system to enable visitors to announ…

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Management Absent Owners
2019 June Absent Owners

Once upon a time, you usually greeted your neighbor in the hallway of your building as you were coming or going. But you haven’t seen or heard a peep from her in almost two months. You wonder if she is okay.   So you ask the super one morn…

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Maintenance Soundproofing
2019 May Soundproofing

Do you remember when you were a kid, and the closest thing you had to a cell phone was two cups with a string pulled taut between them, speaking into one cup to see if your friend holding the other could hear you? That long-ago game worked …

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