Category: Association Operations

Management Welcome Aboard
2019 January Welcome Aboard

Little in life is more nerve-wracking than that first day on a new job: ‘Are you prepared to do this?’ ‘Are you even qualified to do this?’ ‘Is your shirt buttoned correctly?’ ‘It is, right?’ ‘Why does it look wrong?’ ‘Should you change you…

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Management Running Small Associations
2019 January Running Small Associations

Condominium associations come in all sizes and shapes. They can contain hundreds of units, or as few as two. While many of the issues faced by associations are universal regardless of size, small condominium associations do face some unique…

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Management Addressing Management Problems
2019 January Addressing Management Problems

Most of the time, when a problem arises in a multifamily building or community association, the go-to solution is to get management on the phone (or text, or email). The refrain usually goes something like: “Management will take care of it!…

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Security Preparing Your Community for Emergencies
2018 December Preparing Your Community for Emergencies

Planning for a rainy day is pretty easy. Have an extra umbrella handy or a waterproof coat, and you’re probably fine. Planning for the rainiest day ever, on the other hand, is significantly more daunting. Especially if during that day there…

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Security Harassment Issues
2018 December Harassment Issues

People feel ‘harassed’ all the time – by crowded trains, loud noises, and even the weather. Co-op and condo residents often feel that their board, or even a neighbor, is ‘harassing’ them. But what qualifies as harassment in the legal sense?…

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Security Maintaining Security in Your Association
2018 December Maintaining Security in Your Association

Whether it be a detached single-family house, or one unit among hundreds in a high-rise condominium, a home should be a safe haven: a place where you can seek refuge from the elements and all the other risks and cautions of the world. Given…

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Association Operations Handling Resident Complaints
2018 November Handling Resident Complaints

By all accounts, most boards of condominiums, cooperatives or homeowners’ associations are doing their best. After all, they’re just groups of democratically-elected volunteers with a fiduciary duty to act in their constituents’ best intere…

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Association Operations Handling Conflicts
2018 November Handling Conflicts

Condo, co-op and HOA communities are made up of people – and people aren’t perfect. Within a community association, squabbles are inevitably going to break out between unit owners. Oftentimes these problems will be resolved relatively easil…

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Maintenance Heating Options for Multifamily Communities
2018 November Heating Options for Multifamily Communities

Whether you live in a high-rise building or a spread-out condo association, you probably take having reliable, adequate heat in the winter months for granted. But heating a multifamily community is not so easy as simply turning a dial. Ther…

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