At the heart of every shared interest community is the person who makes it run. That person is known by many names: superintendent (or just ‘super’), building engineer, resident manager, community manager. Their duties and responsibilities…

At the heart of every shared interest community is the person who makes it run. That person is known by many names: superintendent (or just ‘super’), building engineer, resident manager, community manager. Their duties and responsibilities…
Along with competent, engaged leadership, good management is fundamental to the successful operation of any shared interest community—and the basis of good management is in large part spelled out in the contract between the community and it…
New England Condominium has been reporting on matters related to multifamily living, governance, and operations for the better part of four decades, covering communities large and small throughout this northeast corner of the country. Withi…
The data is in: striking a balance between our personal and professional lives is a key component of happiness and general wellbeing. But how does one do that when one’s job is potentially a 24/7 situation? Take multifamily residential man…
All over the news, from coast to coast, reports of fires and explosions caused by lithium-ion batteries describe blazes that are out of control, difficult to extinguish, and excessively smokey. Tragically, many have resulted in fatalities a…
The acceleration of global warming and the accompanying climate crisis is affecting shared-interest residential communities all over the United States and around the world. This past September was the wettest ever recorded in the eastern Un…
The elevator is one of those inventions—along with running hot and cold water and indoor plumbing—that have been around for so long we take it for granted. But elevators obviously weren’t always a part of the architectural landscape. Withou…
Glass façades are for many the epitome of contemporary urban architecture and design. Sleek, clean, and modern, they give the impression of an Emerald City of the future, rising above the bricks and mortar of yesterday’s Gotham. Yet with th…
Whether you’re a manager or a trustee, running a condo, HOA, or co-op has never been an easy job. There’s always a capital project to fund, a contractor to hire, a dispute to resolve, a leak to repair...the list can feel endless. That’s w…
Color affects human behavior—for better, or worse. Research indicates that practical and aesthetic applications of color in both public and private spaces can manipulate the mood and perception of the people using those spaces. A board plan…