On The Board Real estate developer and managing property investment concept. Selective focus wooden houses with question mark on table
2022 February Boards, Managers, Landlords

By its very nature, life in a co-op or condominium community is different from living in a rental unit or a private home. While that statement may seem pretty obvious, many owners of co-op and condo units lack a clear understanding of what …

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Q&A Q&A: Stained Relationships
2022 January Q&A: Stained Relationships

Q. I am a trustee at a 50-unit condominium association in Massachusetts and I have a question. There are two condominium owners involved. One owner lives above the other owner. The upstairs owner had a minor leak from a shower head. It c…

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2022 January ‘Pandemic Pets’ in Multifamily Communities

The coronavirus crisis has forced many unwelcome changes on households around the world—but it has also allowed or inspired some to make lifestyle choices that were impractical or otherwise out of reach before. One such choice has been to a…

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2022 January What Size Management Company Is Best?

Co-op and condo communities come in all shapes, sizes, and configurations. They range from three-unit, wood-frame houses to high-rise apartment buildings containing hundreds of units, to sprawling townhouse communities in park-like settings…

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2022 January The State of the Management Nation

Like just about every other occupation on the planet, property management has been profoundly altered by the coronavirus pandemic and the changes it’s brought to society at large, with many of the challenges and stressors we’ve all had to f…

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2022 January Management Contracts 101

There are elements of board service that can vex even the most committed, most intrepid volunteer—and negotiating a building’s management contract is probably at the top of that list. Vexing or not, however, the extent and quality of servic…

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Q&A Q&A: Is “Relatively” Qualified Good Enough?
2021 December Q&A: Is “Relatively” Qualified Good Enough?

Q. The person who serves as the “maintenance guy” for our association is the brother of one of the board members. We feel he is doing a lousy job and have complained numerous times, to no effect. He apparently does not have a written cont…

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2021 December The Year in (P)Review

Remember in 2020, when everyone was so excited for 2021, “when all of this instability and uncertainty will be over”? Right. Well, while there was some relief from pandemic pandemonium as Americans started to get vaccinated against COVID th…

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2021 December Hiring Staff

It’s often said that good people are hard to find. That may be true, but for residential communities like co-ops and condos, finding good people—and then hiring and retaining them—is a major key to success. Doing so can be a roundabout proc…

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