2008 Feb
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Owner Relations A Diamond in the Rough
2008 Feb A Diamond in the Rough

After 15 tumultuous years of delays and construction costs that soared from $2.6 to $14.8 billion, Boston's "Big Dig" highway project officially came to an end at the stroke of midnight on December 31. With the ubiquitous constructi…

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Owner Relations Self-Management
2008 Feb Self-Management

It's not uncommon for condo associations in the New England area to have outside management companies handling the day-to-day business of running their buildings. Managers do everything from collecting maintenance checks to responding to…

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Owner Relations Keep It Civilized
2008 Feb Keep It Civilized

In a community association or HOA meeting without procedural rules and organization, it's amazing how quickly a room full of adults can devolve into a room full of toddlers—everyone talking over one another and no one listening, insuring…

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Owner Relations Open Lines
2008 Feb Open Lines

Nobody knows who said it, but it speaks volumes: "If we don't take care of our customers, someone else will." Think about it this way—we just passed the holiday season. When you were in the store doing your holiday shopping and no one was a…

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Owner Relations Pleased to Meet You!
2008 Feb Pleased to Meet You!

Thirty-seven years ago when Mary Ann Parker moved to Heritage Village in Southbury, Connecticut, she bought her condominium from the builder. She was a new resident, but so was everyone else. It was, she describes, an entirely new situat…

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Owner Relations Brookline Massachusetts
2008 Feb Brookline Massachusetts

Nestled within the fold of Boston but fiercely claiming its independence for over 300 years lies Brookline, Massachusetts. This small portion of Norfolk County is as steeped in history as its populous (and popular) metropolitan neighbor, bu…

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Owner Relations Living in a Landmark
2008 Feb Living in a Landmark

In a city known for its culture, colleges and universities, and above all, its historic role in the formation of our country, Boston contains an unusually high number of landmarked buildings. Many of these buildings are residential, and whi…

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