Insurance Combatting Kickbacks
2019 August Combatting Kickbacks

Running a community association can be – and often is – stressful enough without the added issue of people in a position of power in the community using that position for personal gain in the form of kickbacks. Whether the offender is a sup…

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Insurance Why Managers Quit
2019 August Why Managers Quit

Co-op, condo and HOA communities are a property manager’s bread and butter.  Ensuring that their client buildings and associations run smoothly everyday provides managers with both purpose and pay. Therefore, it stands to reason that a dedi…

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Insurance Board Transition
2019 August Board Transition

Community associations are microcosms of democracy, run by an elected board of volunteers trusted to make good decisions on behalf of the community as a whole. Boards make the call on every large and small issue for their constituency. So i…

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Q&A Q&A: I Want the Noise to Stop!
2019 July Q&A: I Want the Noise to Stop!

Q.   I have written several complaint letters to the board and the manager regarding a noisy neighbor. They did send a letter to the homeowner about a year ago, but the problem persists. Although I continue to write letters, nothing is bei…

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Board Operations Entitlement to Information
2019 July Entitlement to Information

Living in a community association can sometimes be – or at least feel – complicated. For most people, their home is their biggest single investment, and the value of that individual investment depends a lot on the cooperation of neighbors, …

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Board Operations Conducting Better Meetings
2019 July Conducting Better Meetings

Residents in co-op, condo and HOA communities are frequently quite busy. Boards consist of elected volunteers who nearly always have other jobs and lives. So while a professional management company can relieve much of the day-to-day operati…

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Real Estate Trends The New England Condominium Expo
2019 July The New England Condominium Expo

On May 22nd, the 11th annual New England Condominium Expo returned to Boston’s Seaport World Trade Center for another full day of education, networking, and professional enrichment and opportunity for New England’s residential real estate c…

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Finance Facing Financial Mismanagement
2019 July Facing Financial Mismanagement

The board of a building or community association has a fiduciary duty to uphold its community’s governing documents, act in good faith, and advance the interests of the community at large. Occasionally, boards fail to carry out this duty – …

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Finance Maintenance Charge Increases
2019 July Maintenance Charge Increases

There are few things upon which most people agree, but a general dislike for paying more today for something that cost less yesterday is pretty universal. This goes for taxes, consumer goods, healthcare, and of course for monthly maintenanc…

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Finance Manager, or Landlord?
2019 July Manager, or Landlord?

Many co-op shareholders and condo unit owners arrive in their respective communities after a history of living as renters. Often they carry with them certain ingrained assumptions and expectations from having lived under a landlord. These a…

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