Category: Association Operations

Maintenance Brew Your Own Juice
2012 August Brew Your Own Juice

 Blizzards. Ice Storms. Hurricanes. New Englanders are used to being buffeted by  Mother Nature. But increasingly, it seems, the impact of such storms has  lingered long after the weather front blows through, with hundreds or thousands  of…

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Management Managing In-Unit Amenities
2012 August Managing In-Unit Amenities

 In an online forum, Sharon complains about her upstairs neighbor and begs for  advice. Her neighbor had installed a washing machine in her unit, even though  there was one already downstairs for the residents of her six-unit building to  …

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Insurance Home Sweet Homeowner's Insurance
2012 August Home Sweet Homeowner's Insurance

 I think there’s this mindset when they buy a condo that they’re not responsible for anything,” says Robert Masse of W.T. Phelan Insurance. As a quarter-century veteran of condo insurance, the Arlington,  Massachusetts-based Masse has ofte…

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Insurance Mind the Gap
2012 August Mind the Gap

 Too often, association boards—and condo residents—discover serious coverage gaps in their insurance policies in the face of a  claim. And often, the gap occurs when neither group wants to pay a high  deductible.    In recent years,…

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Insurance Insurance Fraud!
2012 August Insurance Fraud!

 When fraud is discovered in the context of community associations, or any  non-profit, it usually takes shape as embezzlement over many years by a trusted  member or employee. Insurance companies that defend non-profit clients from  fraud…

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Maintenance Caulk it Up
2012 July Caulk it Up

 As summer thunderstorms buffet condo properties throughout New England,  less-than weather-tight windows, doors, and roofs may begin to make themselves  known. And though condo boards never enjoy addressing the perennial problem of  weath…

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Finance Understanding Your Association's Finances
2012 July Understanding Your Association's Finances

 Budgets and financial reports provide a crystal-clear picture of how the  association is doing. From an investment perspective, they show how unit  owners, managers, tenants, building owners, board of trustees, etc., whether  the property…

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Finance Pay Up!
2012 July Pay Up!

 During the tough economic environment of the past few years, many condo owners  have faced job losses, pay decreases or just financial uncertainty.  Unfortunately, this sometimes leads to owners not paying their common charges.    …

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Finance Putting It in Perspective
2012 July Putting It in Perspective

 Looking at the balance in an association’s reserve account, a homeowner could easily feel complacent. After all, a  quarter-million dollars is a lot of money.    Maybe—or maybe not. If the condominium comprises 200 units, is nearin…

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Management Hiring Good Help
2012 June Hiring Good Help

 Think about this: Nearly two million American workers report having been victims  of workplace violence each year and, in the United States, fraud committed by  employees costs companies approximately $20 billion annually. Workplace theft…

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